We Will Never Call and Ask for Our Own Information

Scammers are taking increasingly sophisticated measures to target businesses. It’s important to stay vigilant and informed to protect your shop or company from potential threats. At 360 Payments, we value transparency and the security of our customers above all. That's why we want to make one thing crystal clear—we will never call you to ask for information we already have.

When you partner with us, we promise simple, secure, and seamless payment solutions. Unfortunately, scammers often try to exploit situations by pretending to be trusted companies like ours. Recently, we’ve seen an increase in scam attempts involving fake phone calls where caller ID displays “360.” These scammers often request sensitive information, such as statements or account details.

What You Need to Know:

• Caller ID Spoofing: Scammers may manipulate caller IDs to make it appear as though they’re calling from “360” or other trusted entities.
• No Requests for Your Information: At 360 Payments, we will never ask for details like your business statements, account numbers, or other sensitive information over the phone. If we already have your information, there’s no reason for us to ask for it.
• 100% Local Customer Support: All of our customer support is based in the United States. Any legitimate communication from us will come from our local, professional team.

How to Protect Yourself:

1. Verify the Caller: If you receive a suspicious call claiming to be from 360 Payments, hang up and contact us directly using our official communication channels.
2. Don’t Share Account Info: Avoid giving out account details, statements, or any other sensitive data over the phone unless you’re certain the recipient is legitimate.
3. Stay Cautious: It’s okay to take the time to verify any request you receive. Legitimate companies will understand and appreciate your diligence.

Our Commitment to Your Security

At 360 Payments, we pride ourselves on being your trusted partner for payments, not just another service provider. Transparency and security are at the core of our values. We believe your success and peace of mind should never be compromised.

Here’s what you can count on when you work with us:

• No hidden fees or gimmicks: Our payment solutions are straightforward and fair.
• Real people working with you: From your first transaction to your growth milestones, our support team is here to help at every step.
• Technology-driven solutions: Whether you need in-person, mobile, or ecommerce payment options, we simplify payments and keep you ahead of the curve.

If you have any questions or concerns about call security or your account, please don’t hesitate to reach out to our team. Together, we can ensure your business stays secure.

Stay informed. Stay secure. And stay focused on growing your business.

For more information or support, contact our diligent support team at team 360payments.com/account-support/ or by calling 1-855-360-0360.