Terminal File Updates

If 360 Payments has notified you of a change to your terminal file, follow the device-specific instructions below. If you have questions or problems with the download, please don’t hesitate to reach out to us at 855-360-0360 or via email at support@360payments.com!

PAX Devices

S300

• Batch the terminal
  • From main screen press the F key and 1 at the same time
  • Password: 0000 – enter key
  • Select Host Settings
  • Enter Password – 0000
  • Scroll down for BATCH CLOSE
  • Select Batch close to close batch
• Download the Update
  • Power cycle
    • Make sure terminal is connected to the internet – ethernet cable plugged into the red wire
    • Unplug the power cable so the machine powers down
    • Wait ten seconds
    • Plug the power cable back in
    • On boot up the terminal will do a health check then will check for updates
  • Manual Update (if the power cycle doesn’t work)
    • From main screen press F key and 1 at the same time
    • Password: 0000 – enter key
    • Press down key to show more options
    • System Setting
    • Press down key to show more options
    • App Management
    • App Update

D210

• Batch the terminal
  • If your terminal is integrated with a Shop Management Software or other POS
    • From main screen press the menu button (above the 3 key)
    • Password: 0000 – enter key
    • Scroll down for Host Settings
    • Scroll down for BATCH CLOSE
    • Select Batch close to close batch
  • If your terminal is NOT integrated
    • Func button
    • Batch
• Download the Update
  • Power Cycle
    • Make sure terminal is connected to WIFI – wifi symbol in top right should be blue
    • Turn off terminal by holding the cancel key
    • Turn terminal back on and you should see the terminal downloading while it reboots
  • Manual Update (if the power cycle doesn’t work)
    • From main screen press the menu button (above the 3 key)
    • Password: 0000 – enter key
    • Press down key to show more options
    • System Setting
    • Press down key to show more options
    • App Management
    • App Update

S920

• Batch the terminal
  • From main screen press the enter and 1 at the same time
  • Password: 0000 – enter key
  • Select Host Settings
  • Enter Password – 0000
  • Scroll down for BATCH CLOSE
  • Select Batch close to close batch
• Download the Update
  • Power cycle
    • Make sure terminal is connected to wifi
    • Power down the terminal by pressing and holding the cancel button
    • Wait ten seconds
    • Power the terminal back on by pressing the cancel button
    • On boot up the terminal will do a health check then will check for updates
  • Manual Update (if the power cycle doesn’t work)
    • From main screen press F key and 1 at the same time
    • Password: 0000 – enter key
    • Press down key to show more options
    • System Setting
    • Press down key to show more options
    • App Management
    • App Update

PX7/PX5

• Batch the terminal
  • Press 1 and Enter at the same time
  • Enter Password – 1234
  • Scroll down for Host Settings
  • Password: 1234
  • Scroll down for BATCH
  • Select Batch close to close batch
• Download the Update
  • Power cycle
    • Power down the terminal by unplugging the power
    • Wait ten seconds
    • Power the terminal back on by plugging the power back in
    • On boot up the terminal will do a health check then will check for updates
  • Manual Update (if the power cycle doesn’t work)
    • Press 1 and Enter at the same time
    • Enter Password – 1234 (If that doesn’t work try 0000)
    • System Setting
    • App Management
    • App Update

Dejavoo Devices

Z11

• Batch the terminal
  • From the Main ‘POS Online’ Screen
  • Press the STAR in the middle of the screen
  • Manager Password 1234
  • Choose 0 for Settle Daily Batch
  • Manager Password 1234
  • This will close the batch and print out a report (if on a terminal with a printer)
• Download the Update
  • OK (Green Button)
  • password 1234
  • Utility
  • password 1234
  • Software Download
  • Connect
  • Ethernet
  • Full
  • TPN = Serial Number
  • It will ask Apply Updates? Yes

Z9

• Batch the terminal
  • From the Main ‘POS Online’ Screen
  • Press the STAR in the middle of the screen
  • Manager Password 1234
  • Choose 0 for Settle Daily Batch
  • Manager Password 1234
  • This will close the batch and print out a report (if on a terminal with a printer)
• Download the Update
  • OK (Green Button)
  • password 1234
  • Utility
  • password 1234
  • Software Download
  • Connect
  • Ethernet
  • Full
  • TPN = Serial Number
  • It will ask Apply Updates? Yes